Dear Dynapower Customers,
Dynapower is committed to maintaining a safe and healthy environment for our customers and our employees. As the impact of COVID-19 grows in North America and worldwide, I want to update you with the steps the Dynapower team is taking to help protect against the spread of the virus while supporting our customers and taking care of our employees.
Supporting Our Customers
Our corporate headquarters in South Burlington, VT and satellite office in Union City, CA are currently open and functioning with ‘Work Remotely’ policies in effect, as appropriate. A responsible blend of on-site employees and remote workers are supporting critical operations and our extensive customer base, many of which are classified as essential companies supporting the global effort to address the COVID-19 pandemic.
Continuing with our commitment to support our customers, our team is providing global technical support 24/7 & shipping critical spare parts around the world. Our sales, engineering and technical support teams are fully online and will continue to be available in a remote capacity to support our customers throughout the ‘pandemic’.
24/7 Technical Support (800)-332-1111 or (802)-860-7200
Our Service team is ready to support your repair and maintenance needs. In order to protect our team and our customers, we are heeding the advice of the CDC to restrict all non-essential travel for our employees. As such, and in support of our customers. we have equipped our team with technology to troubleshoot and walkthrough repairs via video calls or over the phone. We are set up with Microsoft teams, FaceTime, Skype or GoToMeeting, to support you virtually.
We appreciate the trust you place in Dynapower and are here to support you.
Be part of the solution.